Conflict
SOURCES OF CONFLICT IN GROUPS
Competition; Conflict often arises because group members
compete for desired goals and resources.
As the group dynamicist Morton Deutsch explains, when a situation
involves competition, the success of
any one member of the group means that someone else in the group must
fail. Deutsch call this form of
interaction 'contrient interdependence'.
In contrast, conflict becomes less likely when the success of any one
group member will improve the chances of success for the other members. This
form of interaction is termed cooperation
or promtive interdependence.
...competition helps only when students cooperate in
small groups competing against other groups.
David Johnson, a leading researcher in this area, goes so far as to
predict that an "emphasis on positive goal interdependence among students
not only will create the supportive, accepting and caring relationships vital
for socialization but will also promote achievement, perspective-taking,
self-esteem, psychological health, like for peers, and positive attitudes.
Social psychologist have often used a specialized
laboratory technique know as the prisoner's dilemma game, or PDG, to study
conflict. Offering one prisoner a deal
if he confesses and playing both against each other.
Social Trap; the individual are tempted to act in their own
self-interest to the detriment of the group's overall needs. It appears that experience and maintaining
communication among the group members appear to be critical factors in
avoidance of the social trap.
Contentious Influence
Strategies
On the basis of Deutsch and Krauss's finding conclude
that the capacity to threaten others set up conflict situation and that the
actual use of threats serves to intensify the conflict. Other studies also suggest that if one party
can or does threaten the other party, the threatened party will fare best if he
or she can not respond with a counter-threat.
More resent research, however suggests the equally powerful opponents, over
time, learn to avoid the use of their power.
Provided fear of retaliation is high, individuals will not attack each
other. In sum, influencing others by
using threats may cause the situation to become ‘dynamically competitive’ as each party employs counter threats and
counter demands in response to the other's threats in an escalatory cycle.
Interpersonal
Orientation
Reviews of previous research conclude that many group
member characteristics are related to conflict, but general conclusions are
still difficult to formulate. Kenneth
Terhune points out in his detailed analysis of personality and conflict,
researchers encounter difficulties in generalizing laboratory studies,
accurately assessing the critical personal characteristics of group members.,
measuring conflict behaviors, and capturing the understanding the interaction
between situational and personal characteristics. One variable that is
consistently stressed more that others is the interpersonal style in interacting group members. Two generalized styles are operators and competitors. Note there
is no research that supports the gender difference. Some suggest males are more cooperative than competitive and
other research suggest the opposite.
Conflict Process
According to attribution theory, which is a
social psychological explanation of how people make inferences about the causes
of behaviors and events, people continually formulate intuitive causal hypotheses
about events. Particular biases my
cause a fundamental attribution error. People tend to assume the worst about other
group members.
Arousal and
Aggression
The arousal and aggression hypothesis when group members
are unable to attain the goals they desire because of some environmental
restraint or personal limitation, produces frustration. This frustration in turn, produces a
readiness to respond in an aggressive manner that boils over into hostility and
violence if the situational cues that serve as releasers are present. Anthony Stahelski has labeled the
reciprocity phenomenon as behavioral assimilation. The eventual match in, or assimilation, of the behaviors
displayed by interacting group members.
Coalitions;
Coalitions vary in many respects, but in most cases;
{Coalitions we mean two or more persons who act jointly
to affect the outcomes of one or more other persons}
1.They involve participants who disagree on many
fundamental issues but decide to ignore these differences until the problem at
hand can be settled.
2. They form to promote the attainment of certain goals
or the achievement of specific outcomes.
For a time the members of the subgroup share a common goal and stand to
profit more be forming a coalition than remaining independent.
3. They tend to be temporary, because members may
abandon one alliance to form more profitable ones.
4. They occur in mixed-motive situations.
5. They involve an adversarial element.
Conflict resolution;
Imposition- one party is forced to accept the other party's
position
Withdrawal-one party leaves the group.
Inaction-one or both parties do as little as possible.
Yielding-One party withdraws his/her demands.
Compromise-Parties locate an alternative that stands
somewhere between their positions.
Problem solving- parties identify the source of the
conflict and agree on a solution.
More on conflict resolution;
Instilling trust
negotiation
Third party intervention.